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Testimonials

Testimonials

Lalani (TAS)
Whilst we are yet to install our new basin we have had it out of the box are absolutely delighted that it looks better in real life than on the internet....

Kerrie (NSW)
Just wanted to let you know the bowl basin arrived safe & sound. Love all the little sparkly bits of quartz in it ...

Jodi (WA)
We were very impressed with the service we received. Initially, we dealt with Jen and she was very helpful and knowledgeable....

Testimonials

Testimonials

Alan (VIC)
17th July 2013
2014-01-10, 05:02
We received our Luminous bath this week and we can't give it enough praise! This is our first stone bath and we bath in it EVERY night – Love our bath!

Product Purchased: Luminous bath
Jamie (TAS)
9th July 2013
2013-10-02, 07:18
All the stone basins are great, the Stella Stone Marble Basin will look awesome in our new home, got delivered to Melbourne very fast and cheap postage. Thanks heaps.

Product Purchased: Stella Stone Marble Basin
Paul (VIC)
12th July 2013
2013-10-02, 07:14
I was very impressed in the dealings with The Stone Super Store, the ease of using your web site, and your staff in the sales office. I spoke to 2 young ladies, very good and very helpful, being able to track the order was great, some companies offer this service but it does not work..yours does!!!

Product Purchased: Stone Basins
Louise (VIC)
29th June 2013
2013-10-01, 07:59
THANK YOU !!! The Forest Rain Glass Basin is gorgeous and goes very well with our bathroom decor.

Product Purchased: Crystal Series Glass Basin - Forest Rain
Ben (WA)
14th June 2013
2013-10-01, 07:21
Just a short note to thank you and your colleagues for this order! Love the Serenity Free Standing Bath!! All arrived safe and sound yesterday. With such good service - and a promise you kept while others couldn't – I'll be using you again.

Product Purchased: Serenity Free Standing Bath
Barbara (VIC)
5th June 2013
2013-10-01, 07:19
Great service from thestonesuperstore.com from placing the order to receiving the goods. Communication was excellent with friendly staff dealing with delivery times etc. The Farmhouse Stone Granite Kitchen Sink I received was very well packaged and of good quality, this is the first time I have used your company would not hesitate to use again or recommend to others.

Product Purchased: Farmhouse Stone Granite Double Sink - Shanxi Black
Ella (NSW)
29th May 2013
2013-10-01, 07:10
You have made the entire experience stress free and satisfying...Delivering a Luminous Freestanding Bath to Melbourne. WOW! It was all done and dusted in few days and love the red colour bath.

Product Purchased: Luminous Freestanding Bath
Mark (TAS)
24th May 2013
2013-02-19, 07:00
The copper fits perfectly into our country home and our decision making process was made a lot easier by the staff sending us numerous photos of many different basins. I was worried about the postage to Hobart, but the price was less then what I expected and the way it was packaged was very secure! Will defiantly buy again.

Product Purchased: Tarina Copper Basin
Trish (NSW)
21st May 2013
2013-02-19, 06:07
I love this basin!! It looks amazing as the main feature in my ensuite. All my family and friends were surprised it was so easy to buy from WA and have the basin sent over. When I am ready to do the kids bathroom I will absolutely purchase from The Stone Super Store again!!

Product Purchased: Zen Stone Basin - Shanxi Black
Elaine (QLD)
14th May 2013
2013-02-19, 05:42
I received my Mist Grey Glass Basin yesterday and I love it! The silver flecks give it a little something extra and it is a masterpiece in my bathroom! Freight was super quick... I would absolutely buy again!

Product Purchased: Mist Grey Glass Basin
Jodi (WA)
9th May 2013
2013-02-12, 02:47
The feature cladding was not just the most attractive we had seen, but the best price. When chatting to the staff they were happy to cut some capping to suit our size requirements (and were happy to make the 45 degree cuts to help out with our labour!!) The capping was exactly what we were looking for to suit our water feature.

Product Purchased: Cladding - Black Slate Stacked Format and Impala Gray Paving 600 x 300 x 25mm
Barbie (SA)
2nd May 2013
2013-02-12, 01:27
The glass basin arrived today - and it is perfect! Absolutely love it. Thanks for your assistance with this.

Product Purchased: Georgia Glass Basin
OBrien (NSW)
27th April 2013
2013-02-08, 08:18
The bath finally went in the bathroom (only just unwrapped last week) and it looks amazing. Its been sitting there wrapped up since January so finally got to see it. We love the bath, thanks so much for all your help.

Product Purchased: Free Standing Infusion Stone Bath Tub - Luminous
Silvana (VIC)
24th April 2013
2013-02-08, 07:28
I received my basins today, and am really pleased with them.

Product Purchased: Taurus Guanxi White Stone Basin
Val (VIC)
11th April 2013
2013-02-08, 07:22
It has arrived and is fantastic. Much better quality than I have seen in the stores from other more well known brands.

I look forward to having it in my remodeled kitchen

Product Purchased: Novara Stainless Steel Sink
Ian (WA)
9th April 2013
2013-02-05, 04:47
Basin is very funky. Bathroom being designed as we speak, so cant wait to get it in!

Product Purchased: Graphite Rain Glass Basin
Alycia (QLD)
4th April 2013
2013-01-25, 01:51
The basin and tiles arrived yesterday. Absolutely gorgeous, the basin is already installed.

Product Purchased: Misty Silver Basin and Misty Silver Glass Tiles
Clive (NSW)
27th March 2013
2013-01-25, 01:02
The basins arrived today, they look great, keen to see how they look in the new bathrooms.

Product Purchased: Silver Rain Glass Basin, Cinnamon Rain Glass Basin and Copper Rain Glass Basin
Donna (SA)
26th March 2013
2013-01-25, 01:01
Just like to let you know that our glass basins arrived safe and sound and looking the part, thanks for all your help we love them.

Product Purchased: Copper Storm Glass Basin
Janet (VIC)
16th March 2013
2013-01-25, 00:58
Yes the copper sink arrived yesterday. It is lovely, thank you very much.

Product Purchased: Omni Copper Sink
Jen (WA)
12th March 2013
2013-01-25, 00:56
Just want to thank you for your efforts getting my bath in. I love it, perfect and the basins perfect. So easy and really appreciate

Product Purchased: Avalanche Bathtub
Natalie (VIC)
12th March 2013
2013-01-23, 05:32
Just letting you know that I received my basin today (lace cinnamon glass) and I LOVE IT! Thank you so much.

Product Purchased: Cinnamon Lace Glass Basin
Annette (NSW)
9th March 2013
2013-01-23, 05:32
It is beautiful and the company who are renovating the bathroom wanted to keep it on show in their showroom (until they do my bathroom) so I gave them all the pamphlets as well. I do hope you receive more business through this.

Your customer service is beyond any I have experienced and I loved the extra information, photos and progress emails.

Product Purchased: Mist Grey Glass Basin
Faye (NSW)
9th March 2013
2013-01-23, 05:30
Just to let you know the basin arrived yesterday safe and sound. The packing was immaculate. What a brilliant company you are! I'm thrilled.

Product Purchased: Misty Silver Glass Basin
Kerrie (NSW)
5th March 2013
2013-01-23, 05:27
just wanted to let you know the bowl basin arrived safe & sound. Love all the little sparkly bits of quartz in it! :- )

Product Purchased: Stella Stone Granite Basin - Guanxi White
Kylie (NSW)
2nd March 2013
2013-01-23, 05:26
You were all fantastic and you shipped it all the way to Byron Bay, it was all very smooth, easy and we are very happy. The photos of the bath Rhainnon sent really helped. The bathroom looks gorgeous!

Product Purchased: Free Standing Infusion Stone Bath Tub - Luminous
Lalani (TAS)
21st Feb 2013
2013-01-23, 05:25
Whilst we are yet to install our new basin we have had it out of the box are absolutely delighted that it looks better in real life than on the internet. We will certainly send you a photograph once installed in our new home.

Being a small business owner myself I understand the importance of customer service. I would like to pass on to you and all the staff at The Stone Super Store mine and my wife's gratitude for the outstanding level of customer service you have provided.

Product Purchased: Athena Emperador Dark Stone Basin
Lee (TAS)
19th Feb 2013
2013-01-23, 05:24
Whilst we are yet to install our new basin we have had it out of the box are absolutely delighted that it looks better in real life than on the internet. We will certainly send you a photograph once installed in our new home.

Being a small business owner myself I understand the importance of customer service. I would like to pass on to you and all the staff at The Stone Super Store mine and my wife's gratitude for the outstanding level of customer service you have provided.

Product Purchased: Illusion Glass Vessel
Lisa (NSW)
16th Feb 2013
2013-01-23, 05:20
I finally got the bowls delivered to my home today from the company who was looking after them for the glass design of the vanity shelf..I just wanted to send a little message back to say how much I absolutely love them, they are gorgeous and perfect! VERY very happy with them, thanks for all your help

Product Purchased: Crystal Series Glass Basin - Cinnamon Scroll
Lyn & Neil (QLD)
14th Feb 2013
2013-01-23, 04:30
We have picked up our Galaxy glass basin today from NHR and it is really lovely. Can't wait to have it installed. Thank you.

Product Purchased: Galaxy Glass Basin
Michelle (QLD)
8th Feb 2013
2013-01-23, 04:25
Confirming the items arrived safely in Qld. They are wonderful

Product Purchased: Filigree Copper Basin
Leonie (NSW)
2nd Feb 2013
2013-01-23, 03:58
Congratulation,
I bought a bathroom glass green beautiful bowl from you last year.
First thing I ever bought over the internet.
It was the inspiration for the rest of my bathroom.
LOVE IT.
Good luck with your biz.

Product Purchased: Green Abalone Glass Basin
Ivone (NSW)
2nd July 2013
2013-10-02, 07:11
We are really impressed with the service from The Stone Super Store and will recommend your store to anyone looking for bathroom basins and taps. It is rare these days to find such a high level of service, and it is very refreshing!

Product Purchased: Bathroom Basins
Hui (WA)
24th June 2013
2013-10-01, 07:50
I wanted to take the opportunity to pass on feedback about the service that we received on Monday. I dealt with Jenny and she was absolutely exceptional with customer service. She was polite and helpful and went out of her way to make sure that our order was correct and to our needs.

Product Purchased: Crystal Series Glass Basin - Graphite Rain
Patricia (WA)
20th June 2013
2013-10-01, 07:38
My kitchen renovation is now fully completed, and the black galaxy bench top is absolutely beautiful. I just want to say THANK YOU to The Stone Super Store. I also wish to thank you for your help in putting this makeover together. Jeff and his team are all excellent. Once again, all I can say is THANK YOU!!

Product Purchased: Black Galaxy Benchtop
Miriam (NSW)
18th June 2013
2013-10-01, 07:29
We absolutely love our Jian Bronze Basin. The quality is great and they are beautiful. You guys were so great with your customer service, and our experience has been exceptionally positive with The Stone Super Store. I will forward some pictures. Thanks again for your great service!

Product Purchased: Jian Golden Bronze Basin
Rudy (VIC)
12th June 2013
2013-10-01, 07:27
I'd just like to say how impressed I am with your service. The Silver Rain Basin ordered arrived this morning (Mon) in perfect condition. Whilst I probably won't be getting another basin in the foreseeable future, I'd have no hesitation in recommending you to others. Many thanks from a very satisfied customer.

Product Purchased: Crystal Series Glass Basin - Silver Rain
Geoff and Donna Ward (QLD)
24th May 2013
2013-05-03, 05:29
Its been a while since you sent us our stone bath and basins but I wanted to send you a pic of our new bathroom, just to say thanks!

Tamara was a great help when we were deciding what would best suit our home and tropical location.

Although we were nervous to purchase such a heavy product from the other side of the country; delivery was prompt and packaging was excellent.
Thanks again,
The Wards (FNQ)

Product Purchased: Free Standing Infusion Stone Bath Tub - Luminous

Kimberly (WA)
22nd May 2013
2013-02-27, 00:26
I was so impressed with Victoria, I called on 2 different occasions and spoke both times to victoria and she was so helpful, she also called me back promptly and described in great detail the colour and hues of the stone I was interested in, so much so that I decided to make the trip out to Bayswater, on arrival I was greeted by Tamara girl as Victoria was busy, she showed me around and made me feel so comfortable, Victoria came and found me after only a few minutes and again went through the product, showing it to me and to my amazement it was exactly as was described over the phone, I bought the product and she also gave me info to pass onto installer and a leaflet from Cromwells on how to seal. Victoria is an asset to your company, friendly, cheery and very informative.......she's great.

Product Purchased: Desert Sand Granite Paving
Sue (WA)
17th May 2013
2013-02-12, 07:33
The Stone Super Store is very helpful - took lots of time to provide me with assistance.

Product Purchased: Rustic Haze Glass Basin
Jodi (WA)
16th May 2013
2013-02-12, 02:40
We were very impressed with the service we received. Initially, we dealt with Jen and she was very helpful and knowledgeable. However it felt like the entire staff couldn't do enough to help us and we ended up leaving very happy with our purchases and commenting on how friendly and welcoming the store was. My husband was even cheeky enough to ring up to ask if it would be ok to make a couple of changes to our order and it was no problem at all.

Product Purchased: Cladding - Black Slate Stacked Format and Impala Gray Paving 600 x 300 x 25mm
Ian (WA)
7th May 2013
2013-02-05, 04:47
Tamara already had a plan of attack for my 2 nieces to keep them occupied
whilst we shopped. She was very patient as we looked at various designs and went
out of her way to duplicate the type of setting that we needed to visualise our
basin. Walked out the store and commented on the service as soon as we got in
the car. Great work

Product Purchased: Graphite Rain Glass Basin
Jenny (QLD)
3rd May 2013
2013-01-23, 05:29
I have received copper basins in good order. Just what we wanted.
Thank you so much for your excellent service! Would highly recommend your company.

Product Purchased: Primera Copper Sink Single Bowl and Shatrina Copper Sink
Silvana (VIC)
26th April 2013
2013-01-23, 03:57
Thank you for all your assistance and I look forward future purchases from your company.

Product Purchased: Taurus Guanxi White Stone Basin
Val (VIC)
19th April 2013
2013-01-23, 03:55
Just a note to say thank you so much for your great service when I ordered my new Novara sink from you to be shipped to Victoria.

Product Purchased: Novara Stainless Steel Sink
Glen (VIC)
27th May 2013
2013-02-19, 06:09
My clients really appreciated being able to purchase exactly what they wanted at a price they could afford. The price including shipping was generously cheaper than here in Melbourne. The staff provided lots of options to ensure the bath was ready and waiting for us when we needed it. I have already directed my clients to your website to give provide them with more choice. Thanks for your help!

Product Purchased: Luminous Stone Bathtub
Jodi (WA)
18th April 2013
2013-02-12, 02:48
We were very impressed with the prices. The capping was very reasonably priced and the feature cladding was the cheapest we saw. Very good quality stock in the store.

Product Purchased: Cladding - Black Slate Stacked Format and Impala Gray Paving 600 x 300 x 25mm
Ian (WA)
16th April 2013
2013-02-05, 04:48
You get what you pay for so overall very happy with price.

Product Purchased: Graphite Rain Glass Basin
Jessie (NSW)
26th July 2013
2014-01-10, 02:09
We are really enjoying our new kitchen. We are so happy with the results and will recommend The Stone Super Store to friends and family. Thanks to all the staff involved with our renovation! They were right on schedule from start to finish. They all had a professional attitude and it shows in our kitchen.
John (VIC)
18th July 2013
2014-01-10, 02:05
Hi, just want to say thank you for the quick turn around on my order, and the quality of the product you have supplied, I will be highly giving my friends and family recommendation to use your company. And will be please to use your service again in the near future.
Sue (WA)
29th May 2013
2013-02-27, 01:02
Definitely look at the website to get some ideas and then visit the showroom to refine your plan.

Product Purchased: Rustic Haze Glass Basin
Trudy (SA)
25th May 2013
2013-02-19, 06:50
Having the option to custom make my own sink was invaluable to me. The wait time was very reasonable and it arrived safely and in perfect condition. Our kitchen was designed around this sinks... A gamble that has paid off 10-fold! Every person that visits my home gushes over it and I don't hesitate to recommend The Stone Super Store. The girls in the office were very patient with me and let me take my time making my decision.

Product Purchased: Luxor Copper Sink Double Bowl Farmhouse
Sue (WA)
13th May 2013
2013-02-12, 07:45
I would say to my friends definitely look at the website to get some ideas and then visit the showroom to refine your plan.

Product Purchased: Rustic Haze Glass Basin
Jodi (WA)
10th May 2013
2013-02-12, 02:48
We would definitely recommend The Stone Super Store to our friends and family. We will be back! Thank you to the Erceg's for their very friendly and helpful shopping experience. We walked away very impressed with the whole experience and I am happy I have an avenue, through this survey, to express our satisfaction with your service.

Product Purchased: Cladding - Black Slate Stacked Format and Impala Gray Paving 600 x 300 x 25mm
Ian (WA)
8th May 2013
2013-02-05, 04:48
If you are looking for some very unique stuff to put in your bathroom or kitchen then this is the place to go. Nothing else like it in Perth that we have discovered as yet

Product Purchased: Graphite Rain Glass Basin
Shane (NSW)
3rd May 2013
2013-01-23, 05:28
The sink has arrived safe and sound... And it looks amazing!!! I'll be certainly be telling my friends and family about your store.. I'll be ordering more stuff in the future for sure. It was a pleasure doing business

Product Purchased: Mica Satin Stone - Granite Sink - Black
Linda (QLD)
1st May 2013
2013-01-23, 05:22
We are so happy with our selection. Thank you so much - your service has been absolutely awesome. I have pointed some workmates in the direction of your website - hopefully you will get more business from over here....

Product Purchased: Mystic Glass Vessel
Ashley (WA)
25th April 2013
2013-01-23, 05:19
We are thrilled with the results and your service was exceptional. We really appreciated the way you handled the problems and will definitely recommend you to our friends. Thanks again.

Product Purchased: Limonite Bronze Basin